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        Sokousa

          Frequently Asked Questions

          1. Information
          2. Frequently Asked Questions
          Do I need a SokoUSA account to shop?

          Yes, you can however opt to first signup/sign-in, then proceed to shop. Alternative, one can signup/sign-in at the checkout stage.

          What are the forms of payments to make a purchase on SokoUSA?
          Are there any hidden charges?
          How long does it take to deliver my purchases?
          How do I check on status of my order?
          What are the delivery charges outside of Nairobi area?
          Do you have a storefront or phone contact number?
          When and how can I cancel/Return my order once placed?
          How does SokoUSA handle the issue of damaged items or the wrong items received?
          Do you have warranty period for electronics goods purchased through SokoUSA?
          Where are you located?

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          GET IN TOUCH

          SokoUSA Limited,
          Astrol Suites, 7th floor, Thika Road,
          Opposite Garden City Mall, Nairobi, Kenya.

          Email:
          customerservice[at]sokousa[dot]co.ke
          Phone:
          +254 795 059928

          Sokousa
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